Hospitality Soft Skills

Service care and work team communication skills form the reputation of any hospitality business. How to handle and tackle difficult situations is a smart and a highly important key to success.
In cooperation with AHDO, Nexus Offer Hospitality Soft Skills training programs to enhance the performance and customer experience. This set of training programs is intended to help hospitality business to increase customers’ satisfaction and thus market share.

A list of Hospitality Soft Skills training programs and services:

Food & Beverage Technical Support Skills

  • Food and Beverage Service Foundation
  • Food and Beverage Service Intermediate
  • Food and Beverage Service Advanced
  • Food and Beverage Service Professional

Housekeeping Technical Support Skills:

  • Housekeeping Foundation
  • Housekeeping Professional

    We believe that the most effective solutions must always rely first and foremost on the customer needs , accordingly we offer innovative solutions , to maintain a high level of customer satisfaction through continuous improvement of services and product quality.


    Bellway Business Park, Mombasa Road, Nairobi Kenya